Website and app support in 2026: what’s included and what it costs
Why a website or app without support breaks within a year, what we do every month and how to pick a plan without overpaying.
in short
- Support — from $35 a month, with the first 3 months free after launch.
- Apps need updating every year for new iOS and Android versions.
- Domain, SSL and backups are the most common reasons something “suddenly stops working”.
- We also take on projects built by other teams: first we review the code for free.
What happens without support
- The domain or SSL certificate expires — the website shows a warning or disappears.
- A new iOS version comes out — the app crashes on launch and its store rating plummets.
- Telegram or the payment provider changes its API — the bot stops taking orders.
- No backups — one failure, and orders and customers are lost.
We’ll price your project in 15 minutes
Free, no strings attached. We reply within a day.
What support includes
updates
For new iOS, Android, browsers and library versions.
hosting and backups
Server, domain, SSL and daily backups.
monitoring
We hear about an outage before your customers do.
edits
New offers, copy, photos and small screens.
monthly report
What we did, how many requests came in, what’s worth improving.
security
Dependency updates and access reviews.
Plans
| Product | Price | Timeline | What’s included |
|---|---|---|---|
| Basic | $35/mo | — | hosting, domain, backups, 1 hour of edits |
| Website and bot | $90/mo | — | + up to 4 hours of edits, bot updates, report |
| App | $190/mo | — | iOS/Android updates, stores, up to 6 hours |
Supporting someone else’s project
If your website or app was built by another team — no problem. First we review the code and access for free and tell you honestly what shape it’s in.
Then we either take it on for support or suggest what to fix first.
Questions
Can I cancel the subscription?
Yes, any time, and we hand over all the access.
What if the hours in my plan aren’t enough?
We’ll warn you in advance and agree on extra hours before any work starts.
Do you support WordPress or Tilda?
Yes, as long as we have access. For apps — any native ones, plus Flutter/KMP.